Frequently asked questions

TERM. Month-to-month. START DATE. The day of sign up is the Start Date. IMPLEMENTATION. Self-service and custom implementations options included at no cost. Schedule custom implementation at www.arsenalbg.com/implementation.(http://www.arsenalbg.com/implementation) SCOPE. Arsenal will provide client access to software service(s) and all features PAYMENT. You will be enrolled in a monthly recurring subscription via GoCardless or comparable platform. Payment will be processed via automatic ACH bank transfer on the 1st day of the month for that same month of service. Receipts available on request. PRICING. Business Growth Platform as a Service (BGPaaS) $250/month. CANCELLATION. Either party may cancel service without penalty, for any reason or no reason at all, by submitting written notice of cancellation to support@arsenalbg.com.(mailto:support@arsenalbg.com) Service will conclude at the end of the current monthly billing cycle. You may download all your available data on or before your scheduled end service date. DATA PURGE. After cancellation, Arsenal will permanently delete your platform instance and data housed within it. NON-PAYMENT. Arsenal may cancel and/or suspend services for late or non-payment at our discretion. CUSTOMER VS THIRD PARTY ACCESS. Access to platform is granted explicitly to you the customer. All third-party access must be approved by Arsenal prior to granting access. Request to grant third-party access at support@arsenalbg.com.(mailto:support@arsenalbg.com) INTELLECTUAL PROPERTY. Arsenal retains exclusive intellectual property rights to everything we create, collect, develop, etc. Utilization of our platform, tools, processes, and methodologies is granted to you as a customer only. CONFIDENTIALITY. Arsenal will not release, or make public, information provided and designated as confidential. INDEPENDENT CONTRACTOR. You are hiring Arsenal as an independent contractor.

Month-to-month.