Frequently Asked Questions
Outbound Lead Generation
We only offer month-to-month programs for ongoing services. We realize we're in a performance-based industry where our clients judge us on trust and delivering results.
We remain committed to open and transparent pricing.
We hate to see you go, but you can cancel at anytime simply by emailing us with written notice. You last day of service will be the last day of the current month - no additional fees.
For each active Outbound Lead Generation referral, you will receive a $100/month invoice credit. There is no limit to how many referral credits you can earn. (Yes, your program can become free or better).
We work for one client, per market, per industry - period. We do not repurpose critical sales intelligence for future clients.
We accept Credit Card and ACH transfer via Stripe, physical check, and cash. By default, customers are billed monthly on a designated credit card via Stripe Subscription.
We recommend setting up an email account on your domain for your Arsenal SDR to operate manually and to incorporate in our email automation.
We recommend setting up a monthly recurring meeting to review results, plan for the future, and make any other changes, etc. as necesssary.
Salesforce, RingCentral, Autopilot, D&B Hoovers, UpLead, DiscoverOrg, LinkedIn Sales Navigator, DocuSign, Plastiq, join.me, SEMrush, MOZ, Wordpress, Wix, Google Ads, Pixelmator Pro, Yext, Hootsuite, Vyond, SpyFu, Keyword Spy.
Sharing availability with your SDR will allow them to schedule meetings that work with your schedule.
We're proudly based in Wildwood, MO - just outside of St. Louis, MO. As of January 2021, we also operated a secondary location in Saint Charles, MO.
Implementation (No fees)
We implement your program in 30 days or less. We do not charge an implementation/onboarding fee.
Go to our Start page and follow the steps.
We setup a dedicated phone number with a matching local area code for your SDR to make phone calls from.
We purposefully hire Sales Development Representatives before bringing you on as a partner. By taking this approach, it allows you to interview the SDR prior to moving forward with us, which in turn creates better SDR/Partner matches, and long term working relationships.
If you would like to partner with us, but we do not have an available SDR to pair you with, you may request a reservation by sending in a deposit in the amount of your first month's payment.
Pay to Play Policy
We do not pay to apply for and/or to win awards.
Money Back Guarantee
How do I download the iOS application?
Go to https://apps.apple.com/us/app/id1529179327 to download directly from the App store.
How do I access the app?
You can either checkout a sales rep and Arsenal will automatically create an account for you, or you can sign up directly through the app.
Why make an iOS application?
We're constantly innvoating and trying to push the envelope of what's possible when it comes to client satisfaction.
How do I communicate through the iOS app?
How do I update my user profile?
Click your profile picture icon on the top left hand side of the home screen to view your profile. Click the button to edit your profile and then make any necessary changes before updating.
How can I review my contacts, leads, appointments?
Click the Contacts button on the home screen to be directed to the contacts section. You filter between Suspects, Cleasning, Leads, Appointments, and All contacts on the lower menu. You can also search by name at the top of the page to find a specific contact easily.
How do I get in touch if I need additional help?
You can always contact your sales rep directly. If you don't have their contact info saved in your phone, you can use the app to lookup all their contact information in the Directory section. Don't forget to shoot them an Arsenal message via Conversations!
Using the Directory.
You can lookup any user you're supposed to have access to in our user directory. Find your rep, other partners like you who've expressed interest in sharing ideas, or anyone else at Arsenal.
How do I download all of my data?
Send a message via the app or email email@example.com directly and we'll download your data and send to you securely in a .csv file.